Privacy policy

Updated 23rd November 2023

We appreciate your visit to our website and thank you for your interest in our company and our webpage. Protecting your privacy when using our webpage is important to us. This privacy policy regulates the processing of personal data made in the internet store corresponding to the address:

denise.cat (hereinafter, the ‘store’ the ‘webpage’)

Therefore, please take note of the following information:

This privacy policy sets out how DENISE uses and protects any information that you give us when you use this website. We committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. DENISE may change this policy from time to time by updating this page. The user must carefully read this privacy policy time to time, as it might be modified to ensure that you are happy with any changes.

We may collect the following information:

1. Name
2. Contact information including email address
3. Demographic information such as postcode, preferences and interests
4. Other information relevant to customer surveys and/or offers

We recquire this information to understand your needs and provide you with a better service, and in particular for the following reasons:

1. Internal record keeping
2. We may use the information to improve our products and services
3. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
4. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests

We use technologies, such as cookies, to customise content and advertising, to provide social media features and to analyse traffic to the site. We also share information about your use of our site with our trusted social media, advertising and analytics partners.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

CONTROL AND EVALUATION

An annual verification, evaluation and evaluation will be carried out, or whenever there are significant changes in data processing, the effectiveness of technical and organizational measures to ensure the safety of the treatment.The data treatments that are currently carried out in the store are the following:

• Section “new customer”: to be able to make purchases online in our store it will be necessary to register as a registered customer. For this purpose, DENISE studio, as the person responsible for the file, will request a series of personal data through a registration form. These data together with the derivatives of the purchases that are made, will be treated with the purpose of allowing the purchase on-line and meet their orders. Also, DENISE may treat your data in order to contact the registered users in the event that any kind of incident arises during the processing of the order or in the collection management, being able to collect new data or confirm the already collected when necessary for the fulfillment of the corresponding contract, for the prevention of fraud or for conducting surveys on the quality of products and services. Additionally, DENISE can process your personal data related to purchases made in the store to create profiles for commercial and
  advertising purposes as well as to offer products and services that may be of interest to you, marketed under DENISE studio.
• By checking the box “i want to receive communications by email or equivalent means”, you expressly consent that DENISE can send you these commercial communications by email or equivalent means. Additionally, during said registration, your consent may be requested for another series of purposes that are not directly related to the purchase. In the event that you do not agree with these additional treatments, check or uncheck the box assigned to the effect as appropriate.
• “Newsletter” section: by sending the corresponding form, the user expressly consents DENISE as responsible for the file can send you by any means, including electronic means, our corporate newsletter as well as to offer you products and services that may result from your marketed under DENISE studio. Also, by sending us your data through the forms provided or by email to the corresponding mailboxes, you declare that the information and data provided are accurate and true, and that the user is over 16 years of age. The services of the store are not directed to children under 16 years of age so we do not have parental consent in any case.DENISE will keep your data for the periods legally established for each case and without prejudice to its right of cancellation.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways:

1. Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
2. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at denise@denise.cat or unsubscribe from our Newsletter

We will not sell, distribute or lease your personal information to third parties. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection may 25, 2018. If you would like a copy of the information held on you please email: denise@denise.cat If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.